Yellow Tea Privacy Policy

Last Updated: 30.01.2025

1. Introduction

Yellow Tea ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Yellow Tea (the "App").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, phone number
• Profile Information: Profile picture, delivery address, contact information
• Order Information: Order history, payment information, delivery preferences
• Vendor Information: If you are a tea vendor, business information, product listings, inventory data

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App usage patterns, features accessed, time spent in the app
• Location Data: Delivery address and location information for order processing
• Push Notification Tokens: For sending you notifications about orders, deliveries, and updates

2.3 Authentication Data

• Login Credentials: Encrypted authentication tokens stored locally on your device
• Session Information: Login status and session data

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your tea orders
• Authenticate your identity and manage your account
• Send you notifications about order status, delivery updates, and promotions
• Enable communication between customers and tea vendors
• Process payments and manage transactions
• Analyze app usage to improve user experience
• Ensure app security and prevent fraud
• Comply with legal obligations

4. Data Storage and Security

• Local Storage: Authentication tokens and user preferences are stored locally on your device using secure storage mechanisms
• Server Storage: Your order data, profile information, and app data are stored on secure servers
• Encryption: We use industry-standard encryption to protect your data in transit and at rest
• Payment Information: Payment details are processed securely through trusted payment processors and are not stored on our servers
• Access Control: Access to your data is restricted to authorized personnel only

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Tea Vendors: Order information is shared with tea vendors to fulfill your orders
• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party service providers who assist in operating our app (e.g., cloud hosting, payment processing, analytics)
• Delivery Services: Delivery address and contact information may be shared with delivery partners to complete order delivery
• Legal Requirements: When required by law or to protect our rights and safety

6. Third-Party Services

Our app uses the following third-party services:

• Firebase: For push notifications, analytics, and backend services (Google Privacy Policy)
• Cloud Hosting: For data storage and API services
• Payment Processors: For secure payment processing

7. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of certain data collection
• Export your data
• Manage notification preferences

To exercise these rights, please contact us at admin@yellowtea.com.tr

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Order history may be retained for legal and accounting purposes. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us